Posts Tagged ‘ design

Shifts in Facebook: Commenting on Wall Posts

Facebook Shifting Borders?

Facebook Shifting Borders?

The other day my friend Ian and I were having a facebook wall conversation and it wasn’t until he commented on my message on his wall that I realized you could comment on that as well (hey…there’s some things I don’t pay attention to :) ).

As my friend Bobby just did the same thing earlier (commenting on my wall post), I write this post being all kinds of  divided.  Is this the end of the wall-to-wall?  It makes sense because then the conversation follows on your profile where it began and you can see the exchange of things.  But then, I feel that you miss that element of two people on different profiles talking to each other.

Twitter-like?

Is this another Twitter-like integration by facebook as well?  Essentially adding in comments to people’s wall posts allows for other people to make their own comments if they knew the person.  I’ve done this on twitter every once in awhile, but though I’ll occasionally throw in a “I don’t know you, but that’s awesome!” comment in a string related to a facebook status, I haven’t really felt the need to do it in facebook.  Or perhaps it’s because I’ve never had the option?

Facebook with Twitterish Features

I’ve not been too big a fan of Facebook’s obvious changes to deflect the Twitter craze, but obviously (sans the Facebook Governance), they are a business and they need to figure out how to combat the competition.  But as individual tools, I see Facebook and Twitter as not different players in the same game (“Social Media”), but rather different dialects of the same language.  Some of its changes, it’s as if Facebook is trying to forcibly integrate another dialect into its own…and well – it’s awkward.  Twitter’s recent changes to interface are more about how to improve itself for its users and I think that’s how it really should be.

Commenting on wall posts, however, I think is just another facebook habit this user has to acquire.

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Efficient: Facebook – Events and Lightboxes

I kind of hesitated writing “efficient” and “facebook” next to each other, but there are a few changes to facebook I have liked (and I’m kind tired of being a ‘negative nancy’ – where does that phrase come from? all the nancy’s i know aren’t negative – ’cause I’m generally pretty chipper).  The thing that striked me recently  that I liked was when I created an event listing.

Well…

When I finished creating an event.  The process of creating the event itself is quite annoying.  As I do work for an event-related website, I’m a big fan of “add event/create your event” buttons and links.  But wait this was supposed to be positive…

Okay.  So once you get through the process of adding an event, when you look at the guest list of attending, maybe attending, etc., it now appears in a light box.

Facebook - Event Guest List Light Box

Facebook - Event Guest List Light Box

If you’re an admin, you can easily click “Make Admin” button beside the person and authorize that they become an admin.  So simple and concise.

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Inefficient: Facebook – Rearranging the Home Page Side Bar

Screenshot: Facebook Sidebar (4/07/09)

Screenshot: Facebook Sidebar (4/07/09)

Now added to my “Inefficient” Web Commentary* series is Facebook.  Facebook recently underwent a design change that caused quite the uproar with its users (not that it stops them from using the service, but like the current theme, we do somehow seem okay with living life with a marginal amount of dysfunction and a healthy dose of hope – or ability to complain).   In any case, this series will just be about things I think would make Facebook work more efficiently.  We will start with something I noted today about the Home Page.

I could go on about the insanity of the Friend Feed, but I’m not as bothered by it.  What I want to focus on is the sidebar.  See the screenshot to the left.  It’s a lot of stuff and I’ve even cut out like four boxes from my “highlights”.  I don’t really mind that they’re telling me all this stuff.  What I do mind is that I can’t tell them how important this stuff is to me.

If I had my way, I’d order it
1) Requests
2) Events
3) Highlights and
4) “People You May Know”.

I understand entirely not being able to move the advertisement (they have to make money, right?).

What bothers me a bit is that it’s not like Facebook doesn’t let me do this in other places:

Facebook Profile - Moving Boxes

Facebook Profile - Moving Boxes

For now, I guess setting the precedence of my Fluff Friend is about all the power I have.

Next Inefficient: Facebook?  Profile Feed.

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*To be fair, I will have some “Efficient” posts up.  Found one I really liked today on facebook actually.

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Inefficient: User Interfaces Part 1 – E-mail

Lately I’ve been bothered by inefficient user interfaces (perhaps it’s just a theme lately given my “dysfunction function” post previously).  My job is web-based and I understand – to a degree – that some things are hard to change and takes some time to program.  But format and text are perhaps some of the easiest things we can offer to the user.

My first example in this series of posts will be business e-letters.  Letters that have important information, but don’t easily convey to the user exactly what s/he wants to know are inefficient and confusing.  An electronic billing statement is a great example for variability in bad and good design.

Bad Example

A bad e-letter is like having a bad website.  You make an impression and people can automatically know why your letter is an important letter. People don’t want to open an email and be bogged down by text and have to sift through what it is you’re trying to tell them.  See example:

Bad E-Business Letter Example

Bad E-Business Letter Example

A long letter that tells a user s/he has a bill due and doesn’t use stylized text or take advantage of breaking down information for easier digestion that must be on there (security text, standard e-enrollment information, etc.) does the user a disservice.

Better Example

Better practice?  How about giving the most important information upfront and basic styling techniques (bold, anyone?) to highlight within that text?

Good E-Business Letter Example

Good E-Business Letter Example

What’s also important to note is that people receive tons of email every day, and we’d like to believe that just because we’re a familiar name or business that people will pay attention.  But the truth is to be familiar is only half the battle.  The other half is to be important and recognizable when it’s most imperative to the person sending the email and the person receiving the email.

Up next? Failed print-to-web collateral.

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